WhatsGood Vendors

Holiday Preorders

Holidays are a great time to generate additional revenue by offering limited time items & specials. Learn more about accepting preorders.

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Updated over a week ago

Vendor Application Checklist

This is a checklist to help track your progress throughout the application process

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Standard Packaging Procedures

Requirements to ensure successful transportation of your products

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Updated over a week ago

Drop Off Expectations [Chicago]

Vendor check in details Window: 7am-10am Address: 1712 N Halsted St., Chicago

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Updated over a week ago

New WhatsGood Vendors

Our most frequently asked questions from new WhatsGood vendors

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Updated over a week ago

How do I set up my profile?

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How to Connect Your Account with a Market on WhatsGood

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How to link your social media accounts

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How to add multiple users to an account

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How do I create a payment account and connect my bank account?

Payments are direct deposited weekly to the default bank account on the vendor profile. We partner with Stripe for payment processing.

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Updated over a week ago

What do I do if I can't find my bank?

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Why don't I see Stripe's deposits in my bank account?

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What do I do if I don't have a business tax ID?

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Why do you need my personal information to connect my business bank account?

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Why are you requiring my date of birth and Social Security information (SSN)?

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Where Can I Find a Payout Report?

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Updating your payment information

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When Will My Payouts Arrive?

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How can I add products and inventory to my account?

Adding Products and Inventory

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Managing Products & Pack Sizes

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Selling Taxable Products On WhatsGood

How to include Taxes into your bottom line

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Updated over a week ago

Mass Product Upload

How our team can help when uploading 100+ products to WhatsGood

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Product Availability by Market

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Can I add products to my inventory without it being visible to customers?

How to keep inactive items in your inventory

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Product Categories & Naming Conventions

Selecting categories and using standard naming conventions to keep products organized

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How to add/edit a product photo

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How to remove an item from your profile

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How to sell your CSA on WhatsGood

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Vendor Refund Policy

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How to Cancel Part or All of an Order

Vendors can cancel part of an order before accepting it, or the entire order at anytime for 30 days.

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Add 'Unavailable' Dates to Your Profile

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WhatsGood Vendor Reports

What reports are available to WhatsGood Vendors?

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How to adjust a product's price/weight

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Updated over a week ago

Recommended Packaging for Pre-Orders

How to pack your WhatsGood pre-orders

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Updated over a week ago

How to Accept Orders

Orders should be accepted when they are fulfilled. Orders will auto-accept exactly 7 days after the order was placed.

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How (and when) to refund a customer

Refunds

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How to access/filter your order summary reports

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How to add a product to an existing order

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How to communicate with your purchasers through WhatsGood

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How to add Linktree to your Instagram account

Link customers to your website, WhatsGood page, and any other relevant links with one easy-to-use tool

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How to Set up a Promotional Coupon Code for your Customers on WhatsGood

Submit a Coupon Request Via the Linked Form!

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WhatsGood QR Code

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Posting about WhatsGood on Social Media

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How to add a “Shop Now Button” to your own website

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How to remove a market day from your schedule

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How to correspond within an order

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