Market Requirements

  • The Market Organization must have the ability to process EBT at the location customers are picking up their pre-order

  • Pre-Ordering for SNAP is available for in person markets only (not delivery)

  • You must communicate this program to customers. This option will not be displayed to all customers within WhatsGood. You can communicate the program via newsletter/social media using the guidelines below (How to communicate with Customers)

Adding SNAP to your Market

  1. Please complete this form to let us know that you'd like to participate in the pilot program.

  2. Please wait to receive confirmation from WhatsGood that you've been approved to participate.

  3. Once approved and a start date has been established, please communicate the following information with customers:

How to communicate with Customers

SNAP is the federal food assistance program that provides nutrition benefits to supplement the food budgets of families in need. SNAP/EBT participants, read below for how to use your SNAP cards at at our pre-order market:

  1. Create a WhatsGood customer account at

  2. Complete this simple form. Please allow up to 2 business days for the "Pay at pickup with SNAP" option to be added to your WhatsGood customer account.

  3. Shop for products within our WhatsGood market*

  4. Checkout using the "Pay at pickup with SNAP" option.

  5. Prepare to have your card swiped for the balance of your order on market day.
    <add directions on where the customer will go to complete the transaction>

*Note: you must only select "Pay at pickup with SNAP" at checkout for SNAP eligible products. You must add a credit card or debit card number to your payment methods and pay that way for non-SNAP eligible items via a separate transaction.

SNAP eligibile products include: all edible products including fruits, vegetables, meats, cheeses, eggs, bakery goods, preserved goods (like jams, salsas), and plants that bear edible items. Non-SNAP eligilble items include cut flowers, soaps, hemp products, and yarn. You must pay for these items with another payment via WhatsGood.

Market Day Management of SNAP Pre-Orders

WhatsGood will provide the following information to your market so you're able to complete the transaction each market day.



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