To communicate directly with purchasers or vendors on WhatsGood, send them a message within their order summary.

  1. Click on the orders tab in the left hand menu, search for the customer would like to message. 

  2. Select the order you'd like to make a comment within

  3. Scroll to the bottom on the customer's order summary page (example below)

  4. Draft and post a comment within the thread. The customer will be notified of your message and has the ability to respond within the same thread.

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